You see, for those who know me well enough knows I always wanted to start my own food business – café, restaurant, hawker, etc, you name it and I bet you I have thought about it. I was just chatting with a friend recently who had prior experience to operating a café and we were debating on what would make a customer tick, what turns a customer on, that they would give your place a try, till the point you convert them as a repeat customer, that they would frequent your outlet again and again.
My friend said that it is food that will eventually draw the people, but my argument was hiring a chef is costly and risky for a start-up café and it will never achieved a Michelin Star status. There is no way it can compete with the many established outlets in our small and competitive market. My stand was on service, ambience and even the theme of the café.
So to settle this debate, I have set up a poll, and I want to hear from you my faithful readers. Put yourself as a customer passing by my establishment, what ticks you? And what would eventually lure you to become a regular customer of my café. And for those who choose “others” as an option, do to leave me your comment and tell me what you think otherwise.
P/S: Do not tell me all are important, but what is the ONE important factor that will absolutely rock your boat!